ChatGPT is becoming the first place people ask for recommendations. We optimise your brand's presence so that when users ask ChatGPT about your industry, your business appears in the answer — with accurate information and a confident recommendation.
What Is ChatGPT Optimisation?
**ChatGPT optimisation** is the process of making your brand visible, accurately represented, and recommended within ChatGPT's responses. When users ask ChatGPT questions like 'What's the best project management tool?' or 'Who builds custom software in Europe?', optimised brands appear in the answer. This requires building entity authority, structured data, citation-ready content, and ensuring ChatGPT's crawler (GPTBot) can access your site.
ChatGPT has over 400 million weekly active users searching for recommendations
GPTBot Crawler Access
We ensure ChatGPT's web crawler (GPTBot) can access and index your content. Many sites unknowingly block GPTBot in robots.txt, making them invisible to ChatGPT entirely.
- GPTBot
- robots.txt
- crawler access
- indexing
Citation-Ready Content
We restructure your content into clear, authoritative passages that ChatGPT can confidently cite. This means definition-first formatting, evidence-backed claims, and unambiguous expertise signals.
- content structure
- citations
- authority signals
Entity & Brand Signals
We strengthen your brand's entity footprint so ChatGPT recognises your business as a distinct, authoritative entity in your industry — not just another website.
- entity authority
- brand recognition
- knowledge graph
Schema Markup for ChatGPT
We implement structured data that helps ChatGPT understand your offerings, team credentials, reviews, and expertise. Proper schema reduces hallucination risk and improves citation accuracy.
- Schema.org
- JSON-LD
- structured data
ChatGPT Browse & Search Integration
We optimise for ChatGPT's web browsing and search features, ensuring your pages surface when users enable real-time search within ChatGPT conversations.
- ChatGPT Browse
- real-time search
- web results
Response Monitoring & Tracking
We monitor ChatGPT's responses for your target queries, tracking how often your brand appears, what it says about you, and how competitors are positioned.
- monitoring
- brand tracking
- competitor analysis

Why ChatGPT optimisation matters
ChatGPT Audit
We query ChatGPT with your target questions and analyse how it currently describes your brand, what it recommends, and where competitors appear instead.
- Brand mention analysis
- Competitor recommendation tracking
- Accuracy assessment
- Citation source identification
Technical Setup
We configure your site for ChatGPT's crawler — GPTBot access, llms.txt, structured data, and server-side rendering for JavaScript-heavy pages.
- GPTBot robots.txt configuration
- llms.txt implementation
- Schema markup deployment
- SSR verification
Content Optimisation
We restructure key pages into citation-ready format — clear definitions, authoritative claims, evidence-backed statements that ChatGPT can confidently reference.
- Definition-first formatting
- Evidence-backed claims
- Expertise signals
- Passage-level optimisation
Monitoring & Iteration
We track ChatGPT's responses for your queries monthly, measure citation frequency changes, and adjust strategy based on results.
- Monthly response tracking
- Citation frequency metrics
- Competitor movement alerts
- Strategy adjustments

Google SEO vs ChatGPT Optimisation
| Dimension | Google SEO | ChatGPT Optimisation |
|---|---|---|
| How users find you | Blue link in search results | Named recommendation in conversation |
| Ranking signals | Backlinks, keywords, page speed | Entity authority, schema, citation-ready content |
| Crawler | Googlebot | GPTBot |
| Content format | Pages optimised for keywords | Passages optimised for confident citation |
| User intent | Browse and compare | Ask and decide |
Can I make ChatGPT recommend my business?
Yes. ChatGPT recommends businesses based on entity authority, structured data, content quality, and crawler access. With the right signals in place, your business can appear in ChatGPT's answers for relevant queries.
What is GPTBot and why does it matter?
GPTBot is OpenAI's web crawler that indexes content for ChatGPT. If your robots.txt blocks GPTBot, ChatGPT can't access your content and won't recommend you. Ensuring GPTBot access is the first step in ChatGPT optimisation.
How long does ChatGPT optimisation take?
Technical changes (crawler access, schema) take effect within weeks as GPTBot re-crawls your site. Content and entity authority improvements typically show results in 1-3 months.
Does ChatGPT use real-time web data?
ChatGPT has both a training data knowledge cutoff and real-time web browsing capability. Optimisation targets both — building long-term entity authority in training data and ensuring real-time searchability when users enable browsing.
How do you track ChatGPT mentions?
We submit your target queries to ChatGPT regularly and analyse the responses for brand mentions, recommendation positioning, and competitor presence. This gives us quantitative data on your ChatGPT visibility.
Is this different from regular SEO?
Yes. Regular SEO optimises for Google's ranking algorithm (backlinks, keywords, page speed). ChatGPT optimisation focuses on entity authority, structured data, citation-ready content, and GPTBot crawler access. They share foundations but require different strategies.
What if ChatGPT says something wrong about my brand?
Inaccurate ChatGPT responses usually stem from weak or conflicting entity signals. We strengthen your brand's structured data and content to give ChatGPT accurate, consistent information to reference.
Do I need to block or allow GPTBot?
We strongly recommend allowing GPTBot. Blocking it makes your brand invisible to ChatGPT entirely. If you have concerns about AI training, we can configure selective access that allows browsing while managing training data use.
Can ChatGPT see my website in real-time?
Yes, when users enable ChatGPT's browsing feature. GPTBot also periodically crawls and indexes sites. Both channels contribute to your visibility — optimising for them ensures ChatGPT has current, accurate information about your brand.
How much does ChatGPT optimisation cost?
Pricing depends on your site size, industry competitiveness, and the scope of optimisation needed. We start with an audit to identify the highest-impact opportunities. Contact us for a custom quote.
Should I optimise for ChatGPT or Google first?
Both work together. Strong structured data and authoritative content help you on Google AND ChatGPT. If you already have solid SEO foundations, adding ChatGPT-specific optimisation (GPTBot access, entity signals, llms.txt) is a natural next step.
What's the difference between ChatGPT and Google AI Overviews?
Google AI Overviews appear within Google search results and draw from Google's index. ChatGPT is a separate platform with its own crawler (GPTBot) and knowledge base. Optimising for both requires overlapping but distinct strategies.
Can competitors see my ChatGPT optimisation strategy?
Your structured data and content are public, but the strategic approach — which queries to target, how to structure authority signals, monitoring methodology — is proprietary to your engagement.
What results can I expect?
Most clients see initial ChatGPT mentions within 1-3 months. Citation frequency typically increases 2-5x over 6 months as entity authority strengthens. Results vary by industry competitiveness and starting point.
Do you optimise for other AI platforms too?
Yes. ChatGPT optimisation is part of our broader AI visibility services. We also optimise for Gemini, Perplexity, Claude, and Google AI Overviews. Many optimisations benefit multiple platforms simultaneously.
Find out if ChatGPT recommends you
We'll query ChatGPT with your target questions and show you exactly what it says about your brand — plus what it takes to get recommended.
Get a ChatGPT AuditWe design and build digital products that move fast and feel right. Strategy, design, and engineering — under one roof.

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